We were experiencing delays in onboarding partners, frequent exception handling, and a lack of specialized expertise required to manage the complexity of DSCSA compliance across our network.
Your team provided dedicated support, the right resources, and enhancements to our existing systems that aligned with both our compliance requirements and operational needs.
We’ve seen measurable improvements across key KPIs—including reduced exceptions, improved partner onboarding timelines, and better visibility through metrics and customer scorecards.
The team demonstrated deep technical expertise and effectively managed complex relationships across internal stakeholders and external trading partners. That combination of knowledge and communication made a significant difference.
Absolutely—110%. The support we received delivered exceptional value, cost savings on L4’s, and was exactly what we needed to strengthen our serialization and compliance infrastructure.
John Schettini
Director – Supply Chain
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