Bayshore Pharmaceuticals – Case Study

What specific DSCSA or serialization challenge(s) were you facing prior to our engagement?

We were experiencing delays in onboarding partners, frequent exception handling, and a lack of specialized expertise required to manage the complexity of DSCSA compliance across our network.

How did our solution and support help address your compliance or operational goals?

Your team provided dedicated support, the right resources, and enhancements to our existing systems that aligned with both our compliance requirements and operational needs.

What measurable improvements or efficiencies have you seen as a result?

We’ve seen measurable improvements across key KPIs—including reduced exceptions, improved partner onboarding timelines, and better visibility through metrics and customer scorecards.

What aspects of working with our team stood out—whether technically, strategically, or relationally?

The team demonstrated deep technical expertise and effectively managed complex relationships across internal stakeholders and external trading partners. That combination of knowledge and communication made a significant difference.

Would you recommend our services to other pharmaceutical manufacturers or supply chain partners? Why?

Absolutely—110%. The support we received delivered exceptional value, cost savings on L4’s, and was exactly what we needed to strengthen our serialization and compliance infrastructure.

client: Bayshore Pharmaceuticals, USA

John Schettini
Director – Supply Chain

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