Pharmaceutical supply chain application and
managed services · Since 2021
From implementation to managed services, for pharmaceutical supply chains.
Strengthened by vSMAART.
We implement, support and manage Serialization, ERP / WMS and EDI, with business intelligence from vSMAART and AI.
- Serialization for lines and L4 since 2021
- US leadership, India delivery centre
- Support across US and India time zones
- What do you need help with?
Start with the problem in front of you.
These are the issues pharmaceutical teams bring to us most often. Each one leads to a clear first step.
- Serialization
Serialization compliance and line issues
Line stoppages, missing serial data, EPCIS rejections or partner exceptions. We stabilise L1 to L5 and keep product shipping.
- EDI
EDI failures and partner rejections
Failed 850, 856 or 810 transactions, mismatched ASNs and chargebacks. We find the cause and fix the flow.
- Validation
Validation, audits and readiness
New system, upgrade or audit? We validate, audit systems and run health and process checks, as per 21 CFR Part 11, EU Annex 11 and GAMP 5.
- New · NDC-12
NDC-12 readiness
A 12-digit NDC affects labels, master data, ERP, serialization and partner data. We are ready to assess and deliver.
- Our services
One accountable team, from implementation to daily operation.
One accountable team for the applications that move pharmaceutical product, from first implementation to daily operation.
- Implement. Support. Operate.
Supply Chain Application & Managed Services
We implement your supply chain applications, support them after go-live and operate them under agreed service levels, on the platforms you have chosen.
01Implement
- Assessment and design
- Implementation and upgrades
- Migration and integration
- Validation built in
02Support
- Tier 2 and Tier 3 incident support
- Release assessment
- Partner onboarding
- Root-cause analysis
03Operate
- Managed services under SLAs
- Monitoring and alerts
- Exception resolution
- Monthly reporting
Computer System Validation
CSV and CSA as per 21 CFR Part 11, EU Annex 11 and GAMP 5
IT Infrastructure & Cloud
Managed IT for regulated operations
Custom Development & Digital Transformation
Integrations, tools and roadmaps
Serialization Health Check
A clear plan in two to three weeks
VariPharm
Regulatory and quality services
- BUSINESS INTELLIGENCE WITH vSMAART AND AI
Our services, strengthened by our own platform.
vSMAART connects data across serialization, ERP / WMS and EDI. Our teams use it to find issues sooner, resolve them faster and give you a clear view of operations.
- Exception management
CheQD
Exception cases, ownership and investigation workflows for pharmaceutical operations.
- Master data
SynQD
Product, partner and location data kept aligned across ERP, EDI and serialization systems.
- EDI and B2B
TransaQD
Visibility of B2B transactions and EDI documents through every processing step.
- Integration and workflows
ConneQD
Integration and workflow automation between applications, so connections and custom work start faster.
- Our AI path
- Observe
- Understand
- Recommend
- Automate
- Predict
- How we engage
Project. Managed service. Dedicated team.
Choose the model that fits your need, or combine them.
- Project delivery
Defined outcomes, clear milestones
Assessment, implementation, upgrade, migration or validation projects, with a named project manager.
- Managed services
Your systems, run by us
Support, monitoring and exception management under agreed service levels, across US and India time zones.
- Team augmentation
Specialists who join your team
Serialization SMEs, validation specialists, ERP and EDI consultants, project managers and business analysts, full time or part time.
- Built for the
pharmaceutical supply chain
Manufacturers & CMOs
Wholesalers & Distributors
Pharmacies & Health Systems
3PLs
Solution Partners
- Not sure where to start?
Begin with a health check.
A short, structured review of where you stand today, with a clear list of risks and a prioritised plan. Choose the area that matters most to you.
- Serialization
Serialization Health Check
Your serialization landscape from line to country regulation, L1 to L5: setup, integrations, master data, SOPs and market readiness.
- Validation
System audit and validation check
Individual system audits, health and process checks, and validation evidence as per 21 CFR Part 11, EU Annex 11 and GAMP 5.
- Infrastructure
Infrastructure health check
Network, servers, Microsoft 365 and cloud, with security, backup and disaster recovery reviewed.
- Industry affiliations and certifications
Credibility built into the way we work.
Industry participation and internationally recognised quality and information security standards.
HDA
Industry involvement
GS1 US
Member organization
ISO 9001:2015
Quality management
ISO/IEC 27001:2022
Information security