EDI support and managed services
Keep trading-partner transactions flowing, every day.
VariTec supports and manages EDI across the full trading-partner cycle: orders, pricing and contracts, chargebacks, inventory and sales data, and payments. We onboard partners, monitor every document and resolve failures under agreed service levels, on the EDI platform you use.
12 transactions, supported and managed
- ANSI X12
Order to cash
- 850 Purchase Order
- 855 PO Acknowledgment
- 856 Advance Ship Notice
- 810 Invoice
Pricing and contracts
- 832 Price/Sales Catalog
- 845 Price Authorization
Chargebacks
- 844 Product Transfer Account Adjustment
- 849 Response to 844
Inventory and sales data
- 846 Inventory Inquiry/Advice
- 852 Product Activity Data
- 867 Product Transfer and Resale Report
Payment
- 820 Payment Order/Remittance Advice
vSMAART across every document: each transaction visible, every rejection tracked to closure.
- Problems we solve
Failed transactions cost money every day.
Rejected documents lead to delayed shipments, lost chargebacks and manual rework.
- Failures
Rejected and missing documents
Orders, ASNs, invoices and chargebacks fail silently or are rejected by partners.
- Mismatch
Data that does not match
ASNs, prices and contracts disagree with what was shipped or agreed, leading to disputes and deductions.
- Capacity
Too few people to watch it all
New partners, map changes and daily monitoring need more time than internal teams have.
- Transactions we support
Twelve X12 transactions, one accountable team.
We support and monitor the transactions that move orders, prices, chargebacks, data and payments between you and your trading partners.
| Business flow | Transaction | Name | What we support and monitor |
|---|---|---|---|
| Order to cash | 850 | Purchase Order | Orders received and loaded into ERP |
| 855 | PO Acknowledgment | Acknowledgments sent on time and accurate | |
| 856 | Advance Ship Notice | ASN matches the shipment and serialized data | |
| 810 | Invoice | Invoices accepted without pricing mismatches | |
| Pricing and contracts | 832 | Price/Sales Catalog | Catalog and price updates delivered to partners |
| 845 | Price Authorization | Contract prices loaded and kept current | |
| Chargebacks | 844 | Product Transfer Account Adjustment | Chargeback claims submitted correctly |
| 849 | Response to 844 | Chargeback responses reconciled and followed up | |
| Inventory and sales data | 846 | Inventory Inquiry/Advice | Inventory positions shared accurately |
| 852 | Product Activity Data | Activity data delivered to partners on schedule | |
| 867 | Product Transfer and Resale Report | Resale data reported completely | |
| Payment | 820 | Payment Order/Remittance Advice | Remittances matched to invoices |
Other transactions such as 997, 824 and 812 are supported on request.
- What we deliver
EDI support and managed services.
- ANSI X12
- 12 transaction sets
- Any EDI provider
- Agreed service levels
- US and India time zones
- 01 · Onboard
Partner onboarding and mapping
Partner requirements, maps, testing and go-live for new and existing trading partners.
- 02 · Monitor
Daily transaction monitoring
Every document followed through processing, with alerts for those that need attention.
- 03 · Resolve
Failure resolution and reprocessing
Find the cause of each failure, correct data or maps, reprocess and confirm with the partner.
- 04 · Manage
Managed EDI service
Ongoing support, map changes and partner requests under agreed service levels, with monthly reporting.
- WITH vSMAART
See every transaction, not only the failures.
TransaQD gives visibility of B2B transactions and EDI documents through every processing step. CheQD turns failures into owned cases.